Identity and Visas

Your identity documents

You will need a passport to travel on our routes. Check its expiry date, you will need a valid passport for the duration of your trip and some countries even require a minimum validity of 4 to 6 months.

➜ Covid-19 Information


The type of visa you will need differs according to situations. It depends on the country you will be visiting as well as your citizenship and the reason for your trip (tourism, studies, business or others). Delays for obtaining a visa can be long, check a long time prior to departure for the steps you should take.

You can find here some useful links to inform you about the entrance formalities of the following countries:

➜ New Caledonia

➜ Australia (request to be done 15 days minimum before departure)

➜ New Zealand

➜ French Polynesia

➜ Vanuatu

➜ Wallis and Futuna

➜ Fiji

➜ France

➜ The Netherlands

➜ Italy

➜ Finland

➜ Germany

➜ Japan

➜ Indonesia

➜ Thailand

➜ The USA

➜ Canada

Autorization to leave the country

From January 15, 2017, a minor child living in mainland France, New Caledonia, French Polynesia or Wallis and Futuna, who travels abroad alone or without a parent, must be with an exit permit (AST). It is a form established and signed by a parent (or legal guardian). The form must be accompanied by a photocopy of an identity document from the signing parent.

➜ Formalities authorization to leave the country

Trip to New Zeland 

From 1st October 2019, some visitors and transit passengers, according to their nationality, must have an NZeTA (New Zealand Electronic Travel Authority) and pay an International Visitor Conservation and Tourism Levy before travelling to New Zealand.


If you have a connecting flight and stay in the transit zone, you need an NZeTAbut are exempt from the IVL.

However, if you leave the transit zone to pick-up your baggage and check in on your connecting flight, you need both an NZeTA and IVL receipt

NZeTA issuing could take up to 72 hours. Therefore, please allow enough time to check if you are affected by this new legislation and make the necessary application.

➜ Download NZ Immigration fact sheet

➜ Apply Online

Vanuatu citizens travelling to New Caledonia

You are requested to present to Immigration Officers upon arrival in Noumea:

  • Onward or return ticket
  • Proof of accommodation (hotel voucher or accommodation certificate ‘Cerfa’ stamped by Municipality of the residency in NC)
  • Medical Insurance (including repatriation to Vanuatu).

We remind you that you are authorized to stay in New Caledonia as a tourist for a maximum of 90 days in a period of 6 months.

All travellers who do not respect these instructions will be refused entry in NC and can be prosecuted.


Customs and border protection regulations

Customs and border protection regulations are specific to each country. You will need to gather information before departure, especially regarding carrying currency, alcoholic beverages, cigarettes, foodstuffs and animal and plant materials.

You will find all customs information about New Caledonia on the following website.


Vaccinations and insurances

Specific vaccinations may be recommended depending on your destination, seek advice with your doctor. If you follow a particular treatment, do not forget to bring enough medicine along with prescriptions. Keep them with carry-on luggage if need be.

In order to travel peacefully, Aircalin puts at your disposal insurance products tailored to your needs, feel free to ask. Contact Aircalin agency.